Tourmake.ai

Welcome to the future of
virtual experiences

The full potential of Artificial Intelligence, applied to Virtual Reality to amplify interaction and engagement.

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What Tourmake.ai is

Not just a virtual assistant, but an exciting new way to talk with Virtual Reality

Tourmake.ai is the new Tourmake plugin that adds a chatbot to your virtual tour, one you can hold a real conversation with.

And it is much more than that! It is an intelligent ecosystem that turns every virtual tour into a unique, immersive and personalised experience. Underneath runs a proprietary multi-agent architecture, powered by multimodal AI models developed in-house.

It does not just answer: it takes you to see the areas mentioned during the conversation. If you ask about a particular hotel suite, for example, the assistant will describe the room and then walk you inside it virtually, showing you every detail and telling you the most important features of the space, services included.

Young man wearing a VR headset, exploring the virtual tour of Castel del Monte and talking to the assistant

For the first time, a virtual assistant behaves like an expert, interactive guide, letting you experience places as if you were really there.

Live

Three ways to experience the tour

From browser to headset, the assistant adapts to the device and to the context it is used in.

Amerigo Vespucci virtual tour with the Tourmake.ai chatbot, desktop and mobile

In the browser, desktop and mobile

The tour opens straight from the browser, on computers and on smartphones. No app to download! You ask, Tourmake.ai answers and takes you along, as here aboard the ship Amerigo Vespucci.

Tourmake.ai chat on a smartphone: the assistant describes the hotel suites and shows a photo of the room

On your website, with a dedicated chat

The chatbot steps out of the tour and appears on the company website in a dedicated chat. The tour is shown with all its content, so the assistant can not only describe but also show what it is talking about. It also works on WhatsApp, Messenger and Instagram Direct.

Meta Quest headset with controllers and the welcome message from the Tourmake.ai assistant

With a headset, in exploration mode

On Meta Quest, Oculus and other headsets the guide speaks to you and walks you through as you explore, just like a real tour guide. Ideal for museums, cultural heritage and multimedia presentations.

An artificial intelligence that works as a team

A team of highly specialised virtual agents

Imagine a team of assistants, each specialised in one task, working together seamlessly to give you the best possible support. Every process is made up of multiple AIs analysing specific data: from understanding text and visual content to spatial orientation and navigation.

This collaborative intelligence is supported by everything Tourmake brings with it: 360° images, tours built on Google Street View, multimedia content, interactive menus, contact forms, spatial coordinates and much more.

Virtual tour inside a VR headset with labels for the four agents at work: Content, Active Functions, Service Booking and 360 Navigation

Navigation Assistant

Guides you precisely to every corner of the tour, by voice or by text, through panoramas and navigation arrows. An inclusive experience, accessible to people with disabilities too.

Content Assistant

Your source of knowledge. It answers questions and goes deeper into every detail of the tour and the business, from the points of interest along the way to the hidden curiosities.

Function Activation Assistant

Interactivity at your command: with a simple gesture or a single word you activate multimedia content, explore new areas and experience the tour dynamically.

Booking Assistant

Turns the virtual experience into concrete action: choosing, planning and booking services, calls from your smartphone, WhatsApp, emails sent from the tour and integration with third-party booking systems.

The power of data

A chatbot that grows with your content

Behind every Tourmake.ai agent lies the power of the Tourmake platform. The Tourmake private area lets you update all the content of the tour in real time, so the chatbot keeps evolving.

Every change, from 360° images to hotspot content, from spatial coordinates to interactive menus, sharpens the chatbot's awareness and its ability to adapt. That is how it refines the way it responds to what users ask.

Tourmake private area on desktop: the Castel del Monte tour with the navigation menu and editable content

The private area of the tour

360° images, points of interest, menus and spatial coordinates: every piece of content is updated from here, and the chatbot finds it at the next sync.

Tourmake.ai management panel on a tablet: conversation list, chat history, training documents and settings

The chat management panel

Browse the full history of conversations, add frequently asked questions and training documents, and decide the style of your virtual assistant: character, voice and more.

Endless possibilities for every sector

Tourmake.ai fits every need perfectly

Beyond the screen

From the browser to VR headsets, all the way to smart glasses

The Tourmake.ai experience works with all the main virtual reality headsets, such as Meta Quest and the Oculus family of devices. The same intelligent guide, with the highest level of immersion.

And now it goes further still! Through Meta glasses with a display and a connected network of beacons, the assistant comes with you on the real visit, offering targeted content triggered by where you are.

Meta smart glasses with the Tourmake.ai display, neural wristband and Tourmake.ai beacon

Tourmake.ai turns the virtual
into the extraordinary

It is not just a technology: it is a bridge between the real world and the virtual one. The key to giving your users an unforgettable, personalised and innovative experience.

Let's talk about it